Shapeshift Labs

Case studies

Transformation, shown in the work.

These cases explain the operating problem, the decisions we made, the system we built and what changed once it was in use.

Structured requirements

Business requirement
Technical requirement
Dependencies

Connected project work

Parent and child tasks
Related files and context
Linked delivery dependencies

Telecom software

Turning 100+ Excel requirements into structured project work

A two-week intervention that removed a manual handover between approved requirements and development.

Time removed
More than 12 hours per project
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Tenant reportIssue, symptoms and supporting evidence captured
Agent diagnosisIssue type, safety risk and priority assessed
Controlled next actionApproved remote steps or matched vendors
Operational trackingVisit, status and follow-up visible in the dashboard

Property management

An AI agent that diagnoses tenant issues and coordinates repairs

A safety-controlled AI maintenance agent that diagnoses tenant issues, guides the next action and coordinates the right vendor.

Coverage
Diagnosis through visit tracking
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Agency operations data

Creator records
Commercial records
Content submissions

One management view

Commercial performance
Creator activity
Content status

Creator management

Building a single operating view for a growing creator agency

A connected operating system for creator data, commercial performance and automated content tracking.

Coverage
Operations, reporting and content tracking
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